Privacy Policy

This website is a static brochure site. It has no accounts, no checkout, and no database. We do not collect information automatically beyond the standard server logs kept by our hosting provider (IP address, browser type, pages requested, timestamps), which are used for security and reliability.

We receive information only when you choose to send it: your name, email address, phone number, mailing address, and the contents of your message when you email, call, or use the contact form to open your own email client.

We use the information you send to answer questions, prepare and fulfill orders, issue invoices, handle returns, and keep records required by law. If you ask to join our announcement list, we use your email address only to send occasional restock and product notices, and you can ask to be removed at any time.

We never take card numbers by email or over the phone. Payment is completed through a secure third-party invoicing provider that processes card data directly. We store only the invoice record, not your full card details.

We do not sell, rent, or trade personal information. We share it only with service providers who help us operate — our hosting provider, our email provider, our invoicing processor, and shipping carriers — and only to the extent needed to perform that service. We may disclose information when required by law or to protect our legal rights.

Correspondence is kept for up to twenty-four months. Order and invoice records are kept for seven years to meet tax and accounting obligations.

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Residents of California, Colorado, Connecticut, Virginia, and other states with comparable laws may also opt out of any sale or sharing of personal information — we do not engage in either. Send requests to support@briannemoments.com and we will respond within forty-five days.

Our products and this website are intended for adults. We do not knowingly collect information from anyone under thirteen. If you believe a child has sent us personal information, contact us and we will delete it.

We use industry-standard safeguards including encrypted transport (HTTPS) and limited internal access. No method of transmission is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The revision date at the top of this page always reflects the current version.